Privacy Policy
Effective Date: 01/06/2025
Problem Solved Waste Services Limited (“we”, “our”, “us”) operates www.pswaste.com. We are committed to protecting your privacy and ensuring transparency about how we collect and use data.
1. Information We Collect
- Personal Information:
When you contact us via the website (e.g. WhatsApp form, contact form), we collect information you provide such as your name, email, phone number, and location .
- Usage Data & Cookies:
We use cookies to analyse website traffic and improve your browsing experience. These cookies collect aggregated, non-identifiable data, such as pages visited and time spent .
- Third‑party Services:
We use reCAPTCHA (Google) to prevent spam, which processes data according to Google’s Privacy Policy .
2. How We Use Your Data
We process this data to:
- Respond to your inquiries and service requests
- Provide, maintain, and improve our services
- Prevent spam and abuse via reCAPTCHA
- Monitor and optimize website performance
3. Data Sharing
We do not sell or rent your information. We may share data with:
- Trusted service providers (e.g. Google reCAPTCHA) to support site functionality
- Regulatory authorities, as required (e.g. SEPA compliance in our waste transfer processes)
4. Your Rights
You can:
- Request access to, correction of, or deletion of your personal data
- Opt out of email communications
- Manage cookie preferences via your browser settings
5. Data Security
We use industry-standard technical and organizational measures to protect your data. However, no online data transfer is guaranteed 100% secure.
6. External Links
Our website may contain links to external sites (e.g. Facebook, WhatsApp). We are not responsible for their privacy practices.
7. Changes to This Policy
We may periodically update this policy. Any changes will be posted with a new effective date on this page.
8. Contact Us
If you have questions about this policy, please email hello@pswaste.com or call 07350 045 465.